IF YOU HAVE ANY QUESTIONS OR CONCERNS ABOUT THE PERSONAL INFORMATION IN YOUR ELECTRONIC HEALTH RECORD, PLEASE CONTACT YOUR PROVIDER. We make no warranty concerning the quality, accuracy or completeness of the information provided through the Service and You agree that We have no responsibility or liability for the health information maintained by Your Provider. In addition to Your Personal Information as maintained in the electronic health record maintained by Your Provider, the Service may also provide certain additional news, educational materials or other information or third party content offered through the Service by Your Provider. You can send secure messages to Your provider, request an appointment, check on Your lab results, view Your health record, request a prescription refill, complete registration and health information forms, and read patient education. The Service is an online service designed to allow You to communicate with Your medical care providers. You agree that We will not be liable for or responsible to You for any disruptions or failures in Service. We will use reasonable efforts to make the Service available 24 hours a day and 7 days a week except for maintenance, upgrades or repairs, but You acknowledge that there may also be events which are beyond Our control, including failures of telecommunications lines, which may cause disruptions in Service. You do not have to give Us Feedback, but if You do, You agree that We may use Your Feedback in any way, including to make changes to the Service and for advertising purposes. We may ask for Your ideas and suggestions (" Feedback") about the Service. Any changes that We make will be considered part of the Service. We may revise the Service from time to time with new or different features or information. Your Personal Information would include information like Your name, address, information about Your health, diagnoses, and billing information, including information considered “personally identifiable information” or “protected health information” under applicable laws, rules or regulations. " Personal Information" is any information provided to the Service that either by itself or with other information personally identifies You. If You give Your user name and/or password to anyone else that person could be able to view or access Your Personal Information through the Service. You will need to use a user name and password to access the Service. It is possible that information about You may include sensitive or psychologically damaging information, depending upon the nature of Your medical information. You may not use the Service to gain unauthorized access to anyone else's information. By participating in the Service, You agree that You are at least thirteen (13) years old and that any information You provide to or access through the Service is either Yours or You have the authority to use it. We and our licensors and suppliers own all proprietary rights to the Service, including but not limited to all copyrights, trademarks, servicemarks, patents software and related content and any other rights of any kind or nature as they relate to the Services. We hereby grant to You a personal, revocable, non-exclusive, and non-assignable license to use the Service. We are not responsible for the accuracy of any of the information provided by a Data Source. You may use the Service to access and download information about Your health information and medical payments from Data Sources. If You do not agree to these Terms You will not be able to use the Service.Īs part of the Service, we work with healthcare providers and others who maintain data relating to healthcare and medical information (each a " Data Source"). If You do not agree to these terms, do not create an account. By creating an account, You are accepting the Service and these Terms. Your use of the Service is governed by these Terms of Service (" Terms"). The purpose of the Service is to provide You with the ability to access certain individual health information and other information related to the health care services provided to You by Your Provider or to the individual patient for whom You are the legal representative, and provide for secure communication between You and Your Provider. (the " Service") is offered by Your Health Care Provider (“ Provider”) through its website or a link provided to You and is operated and hosted by Greenway Health, LLC (“ Greenway”, “ We”," Our" or “ Us”).
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